100% Ticket Resolution

QTS Insights

100% Ticket Resolution

Key Highlights

It starts with committing resources. Not just assigning an engineer, but a complete team including a primary engineer, a secondary engineer and a coordinator to resolve any issues. There’s a science to it. And for us, it’s an exact science.

Extensive repeatable solution database speeds resolution regardless of location

Monitor ticket queues 24/7

Align global corporate IT ecosystem

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